Microsoft Outlook 2019 - Basic and Intermediate

TGS-2020502877

Course Overview

This course is designed for participants who want to gain the necessary skills to kick-start with the use of Microsoft Outlook 2019.

 

You will learn how Outlook manages all aspects of email communications, such as using the Outlook calendar to manage appointments and meetings, using Outlook’s People workspace to manage your contact information, creating Tasks and Notes for yourself in Outlook, and customizing the Outlook interface to serve your own personal needs.



Mode of Assessment

No Assessment


Course Duration

1 day


Total Training Duration (Hour)

7 hours, 9am-5pm


Course Outline

Program Fundamentals

  • Starting Outlook 2019
  • Understanding the Outlook 2019 Program Screen
  • Understanding Items & the Message Window
  • Giving Commands in Outlook
  • Using Command Shortcuts
  • Using the Navigation Bar & Reading Pane
  • Using the To-Do Bar & Using Help


Composing and Sending Email

  • Composing and Sending an Email Message
  • Specifying Message Options
  • Formatting Text
  • Checking your Spelling
  • Working with Hyperlinks
  • Attaching a File to a Message


Receiving Email

  • Receive, Read, Reply, Forward & Delete a Message
  • Using the Inline Feature & Opening an Attachment
  • Flagging a Message for Follow-up
  • Using Color Categories
  • View and Manage a Conversations
  • Sorting Messages
  • Changing Views
  • Printing a Message


More Email Features

  • Saving Unfinished Messages (Drafts)
  • Recalling & Resending a Message
  • Using the Out of Office Assistant
  • Delaying Sending a Message
  • Using Quick Steps
  • Inserting a Signature
  • Using Stationery and Themes
  • Changing Message Format
  • Dealing with Junk Email
  • Add Address to the Safe & Blocked Senders List
  • Changing Outlook’s Security Settings
  • Inserting Screenshots


Working with Contacts

  • Introduction to the Address Book
  • Adding a Contact and from an Email
  • Edit, Delete, View and Sort Contacts
  • Mapping a Contact’s Address
  • Working in a Contact Window
  • Finding and Organizing Contacts
  • Creating a Contact Group
  • Printing the Contacts List


Using the Calendar

  • View & Navigating the Calendar
  • Scheduling Appointments & an Event
  • Edit & Rescheduling Appointments and Events
  • Working with Recurring Appointments
  • Setting Availability
  • Color-coding Appointments
  • Setting Reminders
  • Viewing Calendar Items
  • Changing the Appearance of a Calendar
  • Changing Work Days and Times
  • Printing the Calendar


Collaborating with Other Users

  • Using Schedule View
  • Responding to a Meeting Request
  • Taking and Tracking a Vote


Organizing and Finding Information

  • Create, Use and Manage Folders
  • Using Instant Search & Refining a Search
  • Using Advanced Find
  • Sorting and Grouping Information
  • Filtering Information
  • Using the People Pane


Managing Outlook Data

  • Using Mailbox Cleanup
  • Using AutoArchive
  • Working with Personal Folders Files

Course Objectives
  • Compose and send an email message with specific message option including using of Hyperlinks
  • Use the Inline feature, flag a message for follow-up and use of colour categories
  • Manage conversations, sort messages and delay sending of message
  • Use of Quick Steps and keep track of tasks
  • Managing of calendars such as scheduling of appointments
  • Organize your contacts and addresses such as create groups



Price
Course Fee Payable
Original Fee Before GST With GST (9%)
Course Fee $250.00 $272.50
Corporate Pricing (Fee payable to Training Provider)
SME Before GST With GST (9%)
SDF Funding $250.00 $272.50
Non-SME Before GST With GST (9%)
SDF Funding $250.00 $272.50

Please note that prices are subjected to change.
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