The Diploma in IT Infrastructure and Operations (IIO) program is designed to provide advanced knowledge and practical skills for managing and optimising IT infrastructure.

Comprising eight modules, including a capstone project, the program covers a wide range of topics such as IT operations management, networking fundamentals, server administration, cloud computing, cybersecurity, project management, infrastructure automation, and disaster recovery planning.

Participants will gain expertise in enterprise architecture, infrastructure planning, security assessments, and IT project management. Through hands-on lab sessions, group discussions, case studies, and problem-based learning, participants will develop the skills necessary to lead and innovate in IT infrastructure and operations. Upon completion, participants will be equipped to conduct vulnerability assessments, design resilient IT infrastructures, and manage complex IT projects effectively.

30 Days

237 Hours

Module 1: IT Infrastructure and Operations

Learning Unit 1: Functions of IT Infrastructure (in organisations or businesses)

Learning Unit 2: IT Operations Management

Learning Unit 3: Networking Fundamentals

Learning Unit 4: Server and System Administration

Learning Unit 5: Storage and Data Management

Learning Unit 6: Cloud Computing

Learning Unit 7: IT Service Management (ITSM)

Module 2: Enterprise Architecture and Design

Learning Unit 1: Introduction on Enterprise Architecture

Learning Unit 2: Architecture Development Method (ADM)

Learning Unit 3: Architecture Design and Analysis Techniques

Learning Unit 4: Enterprise Architecture Governance

Module 3: IT Infrastructure Planning and Optimisation

Learning Unit 1: Introduction to IT Infrastructure Planning

Learning Unit 2: Infrastructure Design and Architecture

Learning Unit 3: Virtualisation and Cloud Infrastructure

Learning Unit 4: IT Infrastructure Security and Compliance

Learning Unit 5: Service Management

Learning Unit 6: Performance Optimisation and Monitoring

Learning Unit 7: Infrastructure Documentation and Communication

Module 4: IT Disaster Recovery and Business Continuity

Learning Unit 1: Business Continuity Planning

Learning Unit 2: IT Disaster Recovery Planning

Module 5: Advanced IT Security and Cybersecurity

Learning Unit 1: Cyber Security Concepts

Learning Unit 2: Architecture and Design

Learning Unit 3: Threats, Attacks and Vulnerabilities

Learning Unit 4: Cyber Security Attack Indicators

Learning Unit 5: Security Assessments and Penetration Testing

Module 6: IT Project Management

Learning Unit 1: Introduction to Project Management

Learning Unit 2: Project Integration Management

Learning Unit 3: Project Scope Management

Learning Unit 4: Project Schedule Management

Learning Unit 5: Project Risk Management

Learning Unit 6: Type of project management methodologies

Module 7: IT Infrastructure Automation and Orchestration

Learning Unit 1: Introduction to IT infrastructure Automation and Orchestration

Learning Unit 2: Command-line Shell and PowerShell scripting language

Learning Unit 3: Infrastructure as Code Fundamentals

Learning Unit 4: Automation via PowerShell, ARM Templates and Azure Blueprints

Learning Unit 5: Configuration management via PowerShell Desired State Configuration (DSC)

Module 8: Capstone Project – Real-world IT Project

The Capstone Project: Audit or Design IT Infrastructure module comprises five learning units that aim to equip the trainees with the essential skills and knowledge to conduct a thorough vulnerability assessment and penetration testing for a designated small business or organisation.

A Diploma in Infocomm Technology (Infrastructure and Operations) by ASK Training will be awarded to candidates who have demonstrated competency in the programme.