WSQ Business Report and Technical Writing Skills
TGS-2025055530
Course Overview
The WSQ Business Report Technical Writing course is tailored for ICT professionals seeking to enhance their written communication skills in documenting technical information, business requirements, and IT solutions. Whether you are involved in systems analysis, project coordination, technical support, or infrastructure management, this course equips you with the tools to produce clear, concise, and professional business reports that support decision-making and align with stakeholder needs.
Through hands-on practice, participants will learn foundational and advanced techniques in technical writing, covering audience analysis, report structuring, executive summary drafting, data presentation using visuals, and proofreading.
By the end of the course, participants will be able to bridge communication gaps between technical and non-technical stakeholders, drive alignment across departments, and contribute more effectively to organisational efficiency and compliance
Course Duration
2 Days
Total Training Duration (Hour)
16 Hours
Course Outline
LU1 – Foundational Skills in Business and Technical Writing
Topics:
- Foundations of Business and Technical Writing: Audience, Planning, Research, and Writing Style
- Crafting and Refining Reports: Structure, Executive Summaries, Visuals, and Proofreading
LU2 – Advanced Techniques in Business and Technical Writing
Topics:
- Understanding IT Solutions, Stakeholder Requirements, and Business Needs
- Techniques for information gathering and exploratory research
Certification Obtained and Conferred by
Upon successful completion of the WSQ Business Report Technical Writing course assessment, participants who have attended at least 75% of the course will receive a SkillsFuture WSQ Statement of Attainment (SOA), along with a Certificate of Attendance by @ASK Training.
Course Learning Outcome
By the end of this course, learners should be able to:
1. Describe the key characteristics of effective technical documentation and apply these principles to document business requirements from operational management or other stakeholders.
2. Describe the key characteristics of effective technical documentation and apply these principles to document business requirements from operational management or other stakeholders.
Pre-requisitess
Participants should meet one of the following criteria:
• Possess a minimum of GCE ‘O’ Level or equivalent qualification and be at least 21 years old; or
• Hold a NITEC or Higher NITEC qualification and be at least 21 years old; or
• Be a mature candidate aged 30 and above with at least 8 years of working experience; or
• Have other qualifications that will be assessed on a case-by-case basis.
In addition, it is recommended that participants:
• Have basic digital literacy, including the use of Microsoft Word and online research tools, to effectively prepare reports with structured content and visuals.
• Have proficiency in written English, to meet the demands of technical writing, editing, and summarising complex information clearly.
Course Pre-Requisites
Price
| Course Fee Payable | ||
|---|---|---|
| Original Fee | Before GST | With GST (9%) |
| Course Fee | $850.00 | $926.50 |
| Individual Pricing (Fee payable to Training Provider) | Before GST | With GST (9%) |
| PMET SkillsFuture >= 21 years old | $425.00 | $501.50 |
| PMET Skillsfuture >= 40 years old | $255.00 | $331.50 |
| Corporate Pricing (Fee payable to Training Provider) | ||
| Non-SME | Before GST | With GST (9%) |
| PMET SC and PR | $425.00 | $501.50 |
| Non-SME PMET Funding >= 40 years old | $255.00 | $331.50 |
| SME | Before GST | With GST (9%) |
| PMET funding >= 21 years old | $255.00 | $331.50 |
| PMET funding >= 40 years old | $255.00 | $331.50 |
Full Course Fee: $926.50 (inclusive 9% GST)
Please note that prices are subjected to change.